Arriba Telecontact Inc is a contact center solutions provider based in Cagayan de Oro. The company leverages the English proficiency skills of both college graduate and undergraduates in order to provide American, European and Australian clients with competitive services and solutions. Arriba maintains good agent quality by implementing a thorough English communication skills training among its highly motivated workforce. Aside from having highly qualified agents, Arriba is also equipped with state-of-the-art call center software that increases the establishment’s productivity.
Arribatel’s facility is strategically located near Cagayan de Oro’s bustling business hub. It can be spotted along the Rosario Arcade Strip in Limketkai Center, the prime commercial and shopping destination of Kagay-anons. Arriba is surrounded by several amenities like groceries, upscale coffee shops, 24-hr restaurants, as well as gym and spa facilities.
The establishment has been active in the global outsource industry since it was established in 2005. Arriba Telecontact Inc’s chief executive officer, Elpidio M. Paras, is one of the major players in the city’s technological development and progress. Being one of the region’s business pioneers, Paras is a strong advocate of the awareness and empowerment of information and communications technology throughout the country’s southern industrialized region.
Apart from Arriba Telecontact, Paras is also busy overseeing other ICT-related business ventures. He is responsible for founding Parasat Cable TV, a multi-system cable TV operator in Mindanao and Visayas. Apart from this, he also owns Cable 21 Technologies, Paramedix Inc and Syntactics Inc.
-by Mara Tismo